Communications

CSR, Incorporated has provided communications support to Federal clients for 40 years.

Our staff brings a depth of experience that ensures we can address a broad range of products and services. For organizations such as the Centers for Disease Control and Prevention (CDC), NIH, the Office of the President, and the Department of Justice, we provide communications products to educate and inform people about numerous and wide-ranging topics, from alcohol and other substance use and general medical sciences to juvenile justice, HIV/AIDS, and public health policy. Products include:

fact sheets, web content, and public service announcements for the general audience
guidebooks, manuals, and e-training for physicians and clinicians
peer reviewed publications for researchers
briefing books and bulletins for policy makers
exhibits, graphics, posters, and multimedia for all audiences
environmental scans for organizational leadership

Business woman touching global structure networking and data exchanges customers connection on dark background

Planning & Reporting

Regular meetings and accurate, ongoing reporting provide a solid framework to meeting any communications needs. CSR has build communication into every contract we manage, as we believe it’s vital to keep clients involved and abreast of all activities at all times.

Comms Support Products

When developing a public communications product, we ensure that the Agency’s requirements, needs, budget, and target audiences are met.

Social Media & Digital Communication Support

CSR provides a social communications plan. When developing the plan, we consider the full range of products, from tweets and posts to hashtags and visuals and in both English and Spanish.

Conflict Resolution

We offer a defined process for identifying, communicating, and managing program risks. It ensures we quickly identify any risks or conflicts and take action before these issues escalate.

Clear Writing Support

CSR’s approach to the teaching and practice of clear writing includes plain language principles coupled with behavioral science so it's both clear and engaging. Our team includes instructors who teach courses at CDC University and are experienced in conducting risk communication and clear writing sessions.

Meetings & Conferences

For more than 35 years, CSR has planned and conducted more than 1,000 successful meetings and conferences, ranging in size from small focus groups and committees to national and international conferences. The experts on our conference and meeting planning team are all Certified Government Meeting Professionals (CGMPs) and well versed in current Government travel and meeting regulations.

Strategic Planning

Social Media, Multimedia, and Graphic Design

Materials Development and Distribution

Formative Research and Evaluation

Meeting, Exhibit and Events Support

Media and Crisis Communications

Program Management

Outreach and Engagement for General and Target Populations

Website Design, Development and Database Support

Training and Technical Assistance

Inquiry Response/ Clearinghouse

Security

Research Dissemination

Content Development (Digital, Social and 508 Compliance)

Public Health Education Initiatives

Language Translation and Cultural Adaptation

Standardized Reporting and Data Collection

Section 508 Compliance

CSR follows an established process for conversion of text, images, and other media that adheres to industry standards complies with regulations and specifications for use by individuals with disabilities. CSR uses the Information and Communication Technology (ICT) Final Standards and Guidelines, or ICT Refresh, which went into effect on March 21, 2017, with a final rule amended on March 23, 2018. Applicable content will conform to Level A and Level AA Success Criteria andConformance Requirements in WCAG 2.0. CSR also adhere to the new ruling specifying types of nonpublic-facing documents that must comply with compliance requirements, such as templates, forms, and educational or training materials. An accessibility report will be provided for all deliverables requiring Section 508 compliance.